A co-design of clinical virtual care pathways to engage and support families requiring neonatal intensive care in response to the COVID-19 pandemic (COVES study)

Marsha Campbell-Yeo, Justine Dol, Brianna Richardson, Holly McCulloch, Amos Hundert, Sarah Foye, Jon Dorling, Jehier Afifi, Tanya Bishop, Rebecca Earle, Annette Elliott Rose, Darlene Inglis, Theresa Kim, Carye Leighton, Gail MacRae, Andrea Melanson, David C. Simpson, Michael Smit, Leah Whitehead

Research output: Contribution to journalArticlepeer-review

11 Citations (Scopus)

Abstract

Background: In response to the COVID-19 pandemic, family presence restrictions in neonatal intensive care units (NICU) were enacted to limit disease transmission. This has resulted in communication challenges, negatively impacting family integrated care. Aim: To develop clinical care pathways to ensure optimal neonatal care to support families in response to parental presence restrictions imposed during the COVID-19 pandemic. Methods: An agile, co-design process utilizing expert consensus of a large interdisciplinary team and focus groups and semi-structured interviews with families and HCPs were used to co-design clinical virtual care pathways. Results: Three clinical virtual care pathways were co-designed: (1) building and maintaining relationships between family and healthcare providers; (2) awareness of resources; and (3) standardized COVID-19 messaging. Modifications were made to optimize uptake and utilization in the clinical areas. Conclusion: Clinical care virtual pathways were successfully co-designed to meet these needs to ensure more equitable family centered care.

Original languageEnglish
Pages (from-to)463-470
Number of pages8
JournalJournal of Neonatal Nursing
Volume27
Issue number6
DOIs
Publication statusPublished - Dec 2021

Bibliographical note

Funding Information:
Funding for this project was from the Nova Scotia COVID-19 Health Research Coalition through the IWK Foundation .

Publisher Copyright:
© 2021

ASJC Scopus Subject Areas

  • Pediatrics

PubMed: MeSH publication types

  • Journal Article

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